Elevating Consumers’ Experience 🚀
Keep your customers happy so that they keep coming back for more
Froogal Customer Experience Manager helps your brand minimize churn and increase lifetime value by capturing real-time post-purchase feedback, ensuring top-notch brand perception, and delivering actionable CSAT/NPS insights across channels.
#1 Platform 
High Performer on G2
Enterprise – Ready 
A Feedback System that perfectly fits into your business!
- Accelerate real-time online and offline feedback collection. Reach your customers precisely where they are by an omnichannel feedback collection approach. Get access to detailed reports for meaningful customer relationships and craft data-driven strategies.
- Whatsapp, SMS & Email Surveys
- Tablet, Mobile Multi- OS Surveys
- Kiosk Surveys
- Online Surveys
100+ Happy Brands & more..
You need a right partner
Brand Affection, Simplified.
01
Interactive
Why settle for paper when we can offer an interactive digital experience? Gather feedback online, tracking real-time customer experiences across both online and offline channels. Elevate engagement with customized, brand-aligned feedback forms, reflecting your strong customer relationships.
02
Customizable
Tailor questions to align with your business needs and touchpoints. Customize forms for product, experience, or support feedback, ensuring precise tracking and actionable insights to elevate your customer’s experience.
03
Feedback Analytics
Monitor Net Promoter Score and CSAT scores in real-time to identify promoters and detractors, guiding resource allocation for cross-selling, upselling, enhancing customer experience, and uncovering potential referral opportunities through product or service ratings analysis.
Empower Feedback Excellence
Private Two-Way Channel for Swift Resolutions, Boosting Visits, and Reducing Churn!
- Best Feedback Manager
- Industry Leading Standards
Power Your Future
With the World’s Most Comprehensive Loyalty & Engagement Platform
Intelligent CRM
Seamlessly collect diverse data, establish a dynamic single source of truth, and elevate decision-making. Know More!
Loyalty Engine
Implement complex loyalty programs with minimal effort and time. Exceed KPI’s with contextual and emotional rewarding. Know More!
Experience Manager
Capturing real-time feedback and actionable CSAT/NPS insights across channels. Know More!
Actionable Insights
Uncover key insights, segment customers, and personalize campaigns for unparalleled ROIs across all channels. Know More!
Engagement
Keep your customers hooked to your brand through exciting and engaging marketing campaigns across channels. Know More!
Referral Engine
Make your customers your ultimate brand promoters, helping you achieve desired goals of the business. Know More!
Digital Ordering
Boost your online orders and make it easy for your guests to get exactly what they want over and over again. Know More!
Gift Cards
Fuel demand and and rekindle loyalty by offering a diverse range of gift cards. Know More!
Trusted by Users Worldwide
Out of 105 solutions tested on G2, ours emerged as the top choice, earning recognition as a High Performer and the Easiest to Use platform.
Thrive with Froogal. Unleash your Brand Potential with Right Technology. Perfect Team.
Data Enrichment
Repeat Sales
Customer Lifetime Value
Referrals
Froogal Clients Grow 10X Faster
Don’t just take our word for it
Check out what our clients have to say about working with us.
Meghna Singh
Froogal’s team is highly proactive. And the Platform has got the best features at one place to drive all our CRM, Loyalty and marketing objectives.
We have almost grown 9X faster than before. Froogal also enabled us to be Omni channel ready in the competitive market with E Commerce experience to our customers and grow the business easily!
Thank you and Happy to work with you… All the Best!
Suryadevera Ramanaidu
Froogal has created a remarkable impact on overall growth of our business, to build true loyalty and customer satisfaction with operational efficiency. We have seen commendable growth in our customer spending behaviours with an absolute 30% growth in revenue after using Froogal.
Biryanis Rewards Club has been the most successful implementation, helping customers feel the delightful experience with exclusive rewards and benefits that we have automated using Froogals platform.
Viren Shah
Froogal is the best technology platform, we have come across to drive our Customer Centric objectives and manage operations more efficiently. With Froogal, we have been able to see 1 Million + Customers data being captured, and see 1000’s of customers celebrating rewards that they are receiving on every purchase. The best part is we get to track the lapsed behaviours of our customers and always be ready to engage them with personalised communications and offers, which has truly driven growth in our overall revenue.
