Archive for the
‘Customer Experience’ Category

The Power of Offline-Online Campaign (Phygital Tool - Froogal) Study shows that 82% of customers will browse mobile even if they are in a physical store, looking for reviews or deals even before speaking with a sales associate.We are in times when consumers are present in both physical and digital worlds. Many would prefer online [...]
10 Exciting Rewards to Engage your customers Do you know what is one of your biggest assets? Engaged customers. Customers who are fully engaged represent a 23 percent higher share in profitability, revenue, and relationship growth. As the study suggests, customer engagement adds value to the brand and ensures the overall success of the reward [...]
The Secret to Winning Lifetime Customer According to a survey, 65% of a company's profits come from previous customers & businesses miss out on $1.6 trillion from losing customers to a competitor. Loyal customers are like precious jewels for businesses. They can’t afford to lose them. With new brands coming up, businesses need to think [...]

April 28, 2021


by: Komal


Tags: customer experience, loyalty, Webinar


Categories: Customer Experience, Webinars

Driving Customer Loyalty and Customer Experience using Automation 51% of companies are currently using marketing automation, and more than half of B2B companies are planning to adopt the technology in coming years. Remarkable! Marketing automation helps businesses to collect behavioral data related to various offline and online interactions. As a result, businesses can provide tailor-made […]