Customer Analytics

Know your Customer
Better than anyone!

Froogal provides you key actionable insights, powered by AI, from your customer data and helps you segment your customer into different buckets to personalize your campaigns and communications to drive greater ROIs.

Froogal can help you understand your customer better than nobody across every channel. We help you personalize campaigns and communications with our AI powered insights to drive greater ROIs.

Analyze your business to reach your goals

To succeed in today’s on-to-one marketing, you need to know your customers on a 360 degree level with unique individual customer insights and behavioral understanding of their drivers. Right from collecting data to deriving insights, all the elements need to be nurtured to excel at relationship building/marketing.

Segment your
Customers at ease

Segment users in any possible way to suit your business and marketing needs. Froogal audience builder lets you create unique user segments in real time to deliver more personalized messages and understand in depth behavior of different segments.

Multi Criteria Attributes

Data attributes from different sources like sales information, customer information, web or mobile activities, loyalty, feedback, referral and others

Identify the users on action

Identify the number of users who performed a particular event and personalise the communications based on the relevance and significance

Analyze the event performance

Narrow the scope of your analysis by filtering a user activity and analyse the performance of the event

Industry defined Analytics &
Actionable Insights

Store Segmentation

Offer your customers rewards and experiences that best reflect their interactions with your brand and delight them!

Demographics Analytics

Based on the data attributes, Froogal helps you understand the demographics of your customers such as Male/Female, or Generation.

RFM Analytics

Froogal gives analytics on every customer’s recency of purchase, frequency of purchase, and the spending/monetary value of the customer.

Customer Segmentation

Based on the multiple attributes collected, Froogal helps you segment your customers in buckets to personalize your offerings. For example: Customers who have transacted only once with your brand.

NPS Analytics

Froogal helps you with NPS analytics to understand which customers are in love with your brand and can help you grow, and which customers are having a poor experience and need to be nurtured for growth.

Loyalty Analytics

Froogal helps you understand many factors surrounding loyalty such as redemption rate, retention rate, and more that can help you track your ROI and focus your efforts effectively.

Product Level Analytics

Froogal helps you track your performance as granular as product level to improvise or increase sales. The analysis also helps you plan your inventory or product modifications to drive sales.

Referral Analytics

Froogal helps you track your referral performance and acquisition of customers through your strategy, so you can enhance your program and track the ROI

Froogal Customers grow 10X Faster

We love our clients - and our clients love us

Founder & CEO

Froogal has created a remarkable impact on overall growth of our business, to build true loyalty and customer satisfaction with operational efficiency. We have seen commendable growth in our customer spending behaviours with an absolute 30% growth in revenue after using Froogal.

Biryanis Rewards Club has been the most successful implementation, helping customers feel the delightful experience with exclusive rewards and benefits that we have automated using Froogal’s platform.

Suryadevera

CEO & Director

Froogal’s team is highly proactive. And the Platform has got the best features at one place to drive all our CRM, Loyalty and marketing objectives.

We have almost grown 9X faster than before. Froogal also enabled us to be Omni channel ready in the competitive market with E Commerce experience to our customers and grow the business easily!

Thank you and Happy to work with you… All the Best!

Meghna Singh

Managing Director

Froogal is the best technology platform, we have come across to drive our Customer Centric objectives and manage operations more efficiently. With Froogal, we have been able to see 1 Million + Customers data being captured, and see 1000’s of customers celebrating rewards that they are receiving on every purchase. The best part is we get to track the lapsed behaviours of our customers and always be ready to engage them with personalised communications and offers, which has truly driven growth in our overall revenue.

Viren Shah

Let’s help you grow your business

Froogal helps you build meaningful relationships with your customers and grow 10X faster.

With Froogal, Understand your customers on a deeper level, Retain them with value creation, Engage with them by relevance, and Grow your brand by nurturing relationships.

Know your Customer
Better than anyone!

Analyze your business to reach your goals