Archive for the
‘Personalization’ Category

4 simple ways to build a customer-centric culture In today’s world of cut-throat competition, the only factor that probably brings the competitive advantage to any business organization is Customer Experience. Building an organization wherein every single member of the staff sings the same song of customer-centricity is, therefore, vital to success in the long run. […]

How do you know if your redemption rate is low? One of the best ways to gauge your success is by comparing your business with one that’s similar. Since this information is hard to find, we did some digging into the thousands of outlets running Froogal’s Loyalty Engine to find some averages for you to […]