Archive for the
‘Customer Engagement’ Category

June 29, 2021

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by: Komal

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Categories: Customer Engagement, Customer Loyalty

8 Easy and Effective Customer Engagement Strategies

8 Easy and Effective Customer Engagement Strategies If you are running a business, you must be more focused on acquiring new customers. Right? Although that is highly crucial, equal attention to existing customers can result in incremental revenues and overall business growth. According to various studies “You’re 60-70% likely to sell to an existing customer, […]

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The Science of Gamification – Why your business needs it

June 15, 2021

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by: Komal

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Tags: customer engagement., customer experience, gamification

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Categories: Customer Engagement, Uncategorized

The Science of Gamification – Why your business needs it

The Science of Gamification - Why your business needs it You have probably heard a lot about gamification lately. How it makes routine tasks fun and motivates users to engage. Although we know it does all that, do you know how it works and the science behind this amazing gamification concept? Understanding this will help [...]
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7 Ways to Re-engage Your Dormant Customers

June 4, 2021

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by: Komal

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Categories: Customer Engagement

7 Ways to Re-engage Your Dormant Customers

7 Ways to Re-engage Your Dormant Customers 44% of companies focus on customer acquisition, while only 18% focus on customer retention. Any business's true nightmare is when customers do not return to buy again, nor do they engage with the business in any way. Who are these customers and why does this happen often, and [...]
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