Author Archive

Scaling Business through Pandemic #FroogalforGrowth

October 27, 2020

|

by: [email protected]

|

Tags: communication, covid 19, customer experience, economic growth, feedback, loyalty

|

Categories: Customer Experience, Webinars

Scaling Business through Pandemic #FroogalforGrowth

Welcome back to Froogal University!  This week, we conducted our second Webinar with Mr. Krishna Tammireddy, Co-founder and Chief Executive Officer, Invente Technologies. Mr. Tammireddy is an Angel Investor, Growth Hacker and Startup Advisor. He had led his team to successfully implement the Sales & Marketing strategy for Blackberry in the Asia-Pacific, Africa and the [...]
READ MORE
What Good UI & UX Does to your Online Business #FroogalforGrowth

August 20, 2020

|

by: [email protected]

|

Tags: E-Commerce, UU & UX, Webinar

|

Categories: Customer Experience, Webinars

What Good UI & UX Does to your Online Business #FroogalforGrowth

Welcome to Froogal University! Where you can find everything that you are looking for to kick start your business or scale your existing business. This week, we have conducted our first webinar with Mr. Rashid Ansari, Founder and Director of Design & Strategy, Noor Inc and Peri Naga Mithra, Growth Manager for Froogal. Rashid and [...]
READ MORE
OMNI-CHANNEL CUSTOMER EXPERIENCE

November 18, 2019

|

by: [email protected]

|

Tags: ECommerce, Froogal

|

Categories: Omni Channel Commerce

OMNI-CHANNEL CUSTOMER EXPERIENCE

Challenges in Delivering an Omni-Channel Customer Experience  While more and more businesses are gearing up for the adoption of an omni-channel customer experience and its myriad benefits, a lot of them fall prey to the few challenges that haunt this exercise. By carefully planning out your omni-channel strategy, you can surpass these challenges and reap [...]
READ MORE
Multi-channel Vs Omni-channel

November 15, 2019

|

by: [email protected]

|

Categories: Omni Channel Commerce

Multi-channel Vs Omni-channel

Difference between Multi-Channel and Omni-Channel Many brands fall into the trap of assuming that both are the same while in fact they are both significantly different. In the simplest explanation, being multi-channel (in customer experience) could only mean that you collect feedback from via multiple channels or are open to communicating with your customers across […]

READ MORE
Omni-Channel CX

November 15, 2019

|

by: [email protected]

|

Categories: Omni Channel Commerce

Omni-Channel CX

OMNI-CHANNEL – What does it mean in Customer Experience? Omni-channel! It’s a word that’s been thrown around a lot these days. Given that marketers are having to come up with intelligent ways to drive customer engagement, the concept of omni-channel is now ubiquitous. So, how does this fit right into the Customer Experience model? In […]

READ MORE